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UPDATE DATE: 05/16/2022

Our Privacy Policy was prepared to reaffirm our commitment to the security and privacy of the information and personal data we collect from users, a service offered by the company. Conterp values the security of your data, respecting your privacy and transparency with you. Therefore, we dedicate this document to explaining how your data will be treated by Conterp and what measures we apply to keep them safe.

Conterp registered with the registration number (CNPJ) 04.487.080/0002-93, located at R. Frederico Simões, Caminho das Árvores, Salvador, Bahia, Brazil and according to the definition provided by the General Data Protection Law “LGPD” (General Brazilian Data Protection Law)

It is important to note that the Conterp website may have access to links to external websites (also known as “hyperlinks”) whose contents and privacy policies are not the responsibility of Conterp. That is, outside the control of Conterp and not covered by this Term. of Privacy. It is also recommended that, when redirected to external sites, users always consult the respective privacy statements/policies before providing their data, especially sensitive ones. It is noteworthy that Conterp does not control the privacy practices of such sites, not endorsing statements about third-party sites.

Furthermore, it is worth mentioning that Conterp frequently reviews privacy regulations, including this Privacy Policy. Therefore, periodic reading is recommended. We are constantly looking to improve our user's experience. Then, in cases of change in this Privacy Term, the revision date at the top of this page will be changed, with its alteration taking effect from this date. We value transparency in the way we handle your data. Whenever any relevant condition of this Privacy Policy is changed, those changes will be valid, effective, and binding after the new version is posted on our website.

For this Privacy Policy, the following considerations must be observed:

Conterp, in the processing of personal data, is guided by the legal foundations and principles in force, paying particular attention to the foundation of informative self-determination, as well as the principles of good faith, purpose, non-discrimination, and accountability.


For the performance of the activities listed above, whenever necessary, we may share your data with other companies in our group, with service providers, partners, or with regulatory bodies. We never sell personal data. We present the following summary of these possibilities: Service providers: so that we can make our products available and provide our services with quality, we rely on the collaboration of several service providers, who process the personal data collected on our behalf and follow our instructions. These service providers primarily work to assist us with anti-fraud analysis, database enrichment, and cloud storage.

Judicial, police, or governmental authorities: we must provide personal data of Customers and/or Users, in compliance with a court order, requests from administrative authorities, and legal or regulatory obligations, as well as act collaboratively with governmental authorities, in general in investigations involving illegal acts.


We store your data securely and all applicable legal measures are adopted, in compliance with the General Data Protection Law and its future regulations, ensuring the protection and privacy of your data. We adopt the best techniques to protect the personal data collected from unauthorized access, destruction, loss, alteration, communication, or any form of inappropriate or illicit treatment, including encryption mechanisms. We emphasize, however, that no platform is completely secure. If you have any concerns or suspect that your data is at risk, please contact us through our support channels and we will be happy to assist you promptly. Your data will be saved as long as you are an active customer of Conterp. After this period, we may store your data for an additional period for auditing purposes, to enable compliance with legal or regulatory obligations. We will retain your data for the necessary period, respecting the deadlines established in the applicable legislation.


We may use certain tracking technologies to collect information about activities performed on our website in an automated manner. The information collected through such technologies is used to analyze site performance metrics, identify usage problems, capture the behavior of Users in general and collect content impression data.


Cookies: A cookie is a small file added to the User's device to provide a personalized platform access experience. Cookies help analyze internet traffic and allow us to know when the User has visited a specific website. A cookie does not give access to a computer or reveal information beyond the data the user chooses to share with us.


Pixels: Pixels are pieces of installed JavaScript code added to our applications, websites, or in the body of an email, to track and collect information about users; activities, allowing the identification of their access, browsing, interest, and purchase patterns, products, and optimizing content targeting.


Web Beacon: Web beacon is a technique that allows you to map who is visiting a certain web page, identifying user behavior with different websites or web servers.


Analytics Tools: These tools may collect information about how Users visit our website.


Whenever you have any questions about this Privacy Policy, even after reading it, or need to interact with us on matters involving your data, you can do so: Through our service channels available on the website; We recommend that you check the updated version of this Privacy Policy whenever you browse our site. We are always available to answer your questions and keep you in control of your personal data.

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